Career Info:-
Company Name: Dell
Company Website: www.dell.com
Job Location: Bangalore
Job Role: Client Tech Support Associate
Job Experience:
Job Eligibility: Any Degree Graduates
Job Summary:
Candidate should be a Any Degree Graduates from a recognized university.
Job Description:
6 months+ and less than 2 years of relevant experience in a technical support role.
Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc.
Net Typing speed of 32 words with 90% plus accuracy.
Must be able to speak fluent English.
Must posses excellent writing and comprehension skills.
Excellent Customer Service Skills.
Knowledge of troubleshooting PC Hardware.
Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows Platform.
Required Skills Excellent Email and Voice and Accent Skills - English.
Working Knowledge of Windows 9x, XP, NT, 2000, VISTA etc.
Min. 1+ years of relevant experience in a Tech Support Role.
Desired Skills Microsoft Certifications (MCSE, MCP) Novell, Win95.
PC hardware Certifications a plus.
Minimum Education: Graduate.
Minimum Certifications or Professional Credentials: Graduate.
Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc.
Net Typing speed of 32 words with 90% plus accuracy.
Must be able to speak fluent English.
Must posses excellent writing and comprehension skills.
Excellent Customer Service Skills.
Knowledge of troubleshooting PC Hardware.
Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows Platform.
Required Skills Excellent Email and Voice and Accent Skills - English.
Working Knowledge of Windows 9x, XP, NT, 2000, VISTA etc.
Min. 1+ years of relevant experience in a Tech Support Role.
Desired Skills Microsoft Certifications (MCSE, MCP) Novell, Win95.
PC hardware Certifications a plus.
Minimum Education: Graduate.
Minimum Certifications or Professional Credentials: Graduate.
Job Skills:
Excellent Communication skills.
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